Privacy Policy

1. Introduction Welcome to PDF AI ("we," "our," or "us").

We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services.

2. Information We Collect

Personal Information: When you create an account or subscribe to our services, we may collect personal details such as your name, email address, payment information, and contact preferences.

3. How We Use Your Information

Service Provision: To process and analyze your uploaded documents, generate AI-driven responses, and provide the functionalities of our platform. Account Management: To manage your account, process payments, and communicate with you about your subscription and service updates. Service Improvement: To understand how users interact with our services, allowing us to enhance user experience, develop new features, and improve performance. Compliance and Legal Obligations: To comply with legal requirements, enforce our terms of service, and protect against fraudulent or illegal activities.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with: Service Providers: Trusted third-party vendors who assist in operating our services, such as payment processors, hosting providers, and customer support platforms. Legal Authorities: When required by law or in response to valid legal processes, we may disclose your information to law enforcement or other governmental authorities. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

Uploaded Documents: We retain your uploaded documents only as long as necessary to provide our services or as required by law. Personal Information: Your personal data is retained for the duration of your account's existence and as needed to comply with legal obligations or resolve disputes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information: Access and Correction: Request access to your data and correct any inaccuracies. Deletion: Request the deletion of your personal information, subject to certain legal exceptions. Data Portability: Obtain a copy of your data in a structured, commonly used format. Consent Withdrawal: Withdraw consent where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]